Cancellations and refunds

This policy applies to all payments made to The Learning Desk for coaching, including Career Growth programs and IELTS coaching.

Full refund within 5 days

You can cancel your purchase and receive a full refund if you ask within 5 days of making the payment. You do not need to give a reason.

After 5 days

Requests made more than 5 days after payment are not eligible for a cancellation or refund.

How to cancel

Email contact@thelearningdesk.in or message us on WhatsApp at +91 76969 46817 with:

• your full name;
• the mobile number or email address used for the payment;
• the payment date and amount, or the payment ID from your receipt.

We will confirm that we have received your request within 2 working days.

When you get your money back

Once we approve a refund, we process it within 5 to 7 working days, back to the same payment method you used. Your bank or card provider may take a few more days to show it in your account.

If we cannot provide the service

If we cancel a program or cannot deliver the coaching you paid for, we will refund the full amount, whenever this happens.

Questions

For any question about a payment or refund, contact us at contact@thelearningdesk.in or +91 76969 46817.